Consulting Proposal for Organizational and Cultural Transformation

Addressed to Small and Medium-Sized Enterprises (SMEs)

Context and Rationale

In a competitive and constantly changing environment, SMEs need to evolve not only in their business processes, but also in the way they manage their people. Organizational and cultural transformation is key to ensuring the company's sustainability, innovation, and resilience.

Sustainability Innovation Resilience

General Objective

To design and implement a process of organizational and cultural transformation that integrates methodologies focused on improving processes related to people and business, generating a positive impact on productivity, innovation, and employee engagement.

Productivity Innovation Engagement

Specific Objectives

Analyze the current organizational culture and define the desired cultural model.

Identify opportunities for improvement in key and strategic business processes.

Strengthen leadership and change management skills among middle managers and executives.

Redesign key processes that directly affect employee and customer experience.

Ensure alignment between business strategy, cultural values, and organizational practices.

Work Methodology

1

Phase 1 Comprehensive Diagnosis

  • Cultural assessment (surveys, focus groups, interviews)
  • Mapping of processes related to people and business
  • Gap analysis between current situation and desired model
2

Phase 2 Transformation Plan Design

  • Definition of purpose and cultural values
  • Recommendations for redesigning strategic processes
  • Development of the organizational change roadmap
3

Phase 3 Change Implementation

  • Leadership and communication workshops for managers and executives
  • Cultural awareness programs with employees
  • Redesign and piloting of priority processes
4

Phase 4 Ongoing Monitoring and Alignment

  • Definition and implementation of KPIs
  • Quarterly feedback and adjustment sessions
  • Final report of results and lessons learned

Expected Benefits

Culture & People

Impact on the organization and its human talent

  • Organizational culture aligned with business strategy
  • Greater commitment and motivation of human talent
  • Reduced resistance to change in future initiatives

Processes & Results

Impact on operational efficiency and business outcomes

  • More efficient, people-centered internal processes
  • Increased productivity and final customer satisfaction

Deliverables

Diagnostic report

Diagnostic report

Comprehensive analysis of the current situation, gaps and improvement opportunities

Transformation roadmap

Transformation roadmap

Detailed roadmap with phases, milestones and timelines for the change process

Process guide

Redesigned processes guide

Documentation of optimized processes and their updated workflows

Training plan

Training and development plan

Capacity-building program for leaders and employees on new practices

KPIs

KPI's and impact measurement

Performance indicators to track progress and measure outcomes

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