Consulting Proposal for Organizational and Cultural Transformation

    Addressed to Small and Medium-Sized Enterprises (SMEs)

    Context and Rationale

    In a competitive and constantly changing environment, SMEs need to evolve not only in their business processes, but also in the way they manage their people. Organizational and cultural transformation is key to ensuring the company’s sustainability, innovation, and resilience.

    General Objective

    To design and implement a process of organizational and cultural transformation that integrates methodologies focused on improving processes related to people and business, generating a positive impact on productivity, innovation, and employee engagement.

    Specific Objectives

    Analyze the current organizational culture and define the desired cultural model.

    Identify opportunities for improvement in key and strategic business processes.

    Strengthen leadership and change management skills among middle managers and executives.

    Redesign key processes that directly affect employee and customer experience.

    Ensure alignment between business strategy, cultural values, and organizational practices.

    Work Methodology

    1

    Phase 1 Comprehensive Diagnosis

    • Cultural assessment (surveys, focus groups, interviews)
    • Mapping of processes related to people and business
    • Gap analysis between current situation and desired model
    2

    Phase 2 Transformation Plan Design Transformación

    • Definition of purpose and cultural values
    • Recommendations for redesigning strategic processes
    • Development of the organizational change roadmap
    3

    Phase 3 Change Implementation

    • Leadership and communication workshops for managers and executives
    • Cultural awareness programs with employees
    • Redesign and piloting of priority processes
    4

    Phase 4 Ongoing Monitoring and Alignment

    • Definition and implementation of KPIs
    • Quarterly feedback and adjustment sessions
    • Final report of results and lessons learned

    Expected Benefits

    • ✓ Organizational culture aligned with business strategy
    • ✓ More efficient, people-centered internal processes
    • ✓ Greater commitment and motivation of human talent
    • ✓ Reduced resistance to change in future initiatives
    • ✓ Increased productivity and final customer satisfaction

    Deliverables

    Complete diagnostic report

    Transformation roadmap

    Redesigned processes guide

    Training and skills development plan

    KPI' and impact measurement