Consulting Proposal for Organizational and Cultural Transformation
Addressed to Small and Medium-Sized Enterprises (SMEs)
Context and Rationale
In a competitive and constantly changing environment, SMEs need to evolve not only in their business processes, but also in the way they manage their people. Organizational and cultural transformation is key to ensuring the company's sustainability, innovation, and resilience.
General Objective
To design and implement a process of organizational and cultural transformation that integrates methodologies focused on improving processes related to people and business, generating a positive impact on productivity, innovation, and employee engagement.
Specific Objectives
Analyze the current organizational culture and define the desired cultural model.
Identify opportunities for improvement in key and strategic business processes.
Strengthen leadership and change management skills among middle managers and executives.
Redesign key processes that directly affect employee and customer experience.
Ensure alignment between business strategy, cultural values, and organizational practices.
Work Methodology
Phase 1 Comprehensive Diagnosis
- Cultural assessment (surveys, focus groups, interviews)
- Mapping of processes related to people and business
- Gap analysis between current situation and desired model
Phase 2 Transformation Plan Design
- Definition of purpose and cultural values
- Recommendations for redesigning strategic processes
- Development of the organizational change roadmap
Phase 3 Change Implementation
- Leadership and communication workshops for managers and executives
- Cultural awareness programs with employees
- Redesign and piloting of priority processes
Phase 4 Ongoing Monitoring and Alignment
- Definition and implementation of KPIs
- Quarterly feedback and adjustment sessions
- Final report of results and lessons learned
Expected Benefits
Culture & People
Impact on the organization and its human talent
- ✓Organizational culture aligned with business strategy
- ✓Greater commitment and motivation of human talent
- ✓Reduced resistance to change in future initiatives
Processes & Results
Impact on operational efficiency and business outcomes
- ✓More efficient, people-centered internal processes
- ✓Increased productivity and final customer satisfaction
Deliverables

Diagnostic report
Comprehensive analysis of the current situation, gaps and improvement opportunities
Transformation roadmap
Detailed roadmap with phases, milestones and timelines for the change process

Redesigned processes guide
Documentation of optimized processes and their updated workflows

Training and development plan
Capacity-building program for leaders and employees on new practices

KPI's and impact measurement
Performance indicators to track progress and measure outcomes
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